Total Rentals
Operated by Total Investments, L.L.C.
Effective Date: October 22, 2026
Operated by Total Investments, L.L.C.
Effective Date: October 22, 2026
1. Introduction
Total Rentals, operated by Total Investments, L.L.C. ("we," "our," or "us"), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, share, and protect information obtained through our website, rental inquiries, applications, and related communications.
Our website, totalrentals.net, provides information about residential rental properties in Northern Virginia, including Annandale and Herndon.
2. Information We Collect
Depending on how you interact with us, we may collect:
Contact information: Name, email address, telephone number, and information submitted through our website contact form.
Rental inquiries: Property preferences, desired move-in dates, and questions about availability.
Rental application information: Information necessary to evaluate rental applications, which may include employment, income, rental history, references, and other information permitted by law.
Resident information: Lease details, payment records, maintenance requests, and communications related to tenancy.
Website information: Technical information that may be collected automatically by our website hosting provider or associated services.
Sensitive application information may be collected through designated third-party application or screening services rather than directly through our website.
3. How We Use Your Information
We use personal information for legitimate rental management purposes, including:
Responding to inquiries about available properties.
Scheduling property viewings.
Processing rental applications and evaluating applicants using lawful criteria.
Preparing and administering rental agreements.
Managing rental payments, utility charges, and maintenance requests.
Communicating with prospective and current residents.
Meeting applicable legal and regulatory obligations.
We do not sell personal information to third-party advertisers.
4. Information Sharing
We may share information when reasonably necessary with:
Authorized representatives of Total Investments, L.L.C.
Property management, payment processing, and tenant screening service providers.
Maintenance contractors or other service providers when necessary to address property-related matters.
Legal, accounting, or professional advisers.
Government agencies or other parties when required or permitted by law.
We limit information sharing to appropriate business and legal purposes.
5. Third-Party Services
Our website is built using Adobe Portfolio. We may also use third-party services, including Baselane, for rental administration, invoicing, and payment tracking.
These services may process information according to their own privacy policies and security practices.
We encourage users to review the privacy policies of third-party platforms before providing sensitive information.
6. Data Security
We take reasonable administrative and operational measures intended to protect personal information against unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
Please do not submit Social Security numbers, banking credentials, or other highly sensitive personal information through our general website contact form.
7. Information Retention
We retain personal information for as long as reasonably necessary for rental administration, legitimate business purposes, dispute resolution, recordkeeping, and compliance with applicable laws.
Retention periods may vary depending on the type of information and applicable legal requirements.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
We will review such requests in accordance with applicable law and any legal or operational recordkeeping obligations.
You may also contact us to update your communication preferences.
9. Fair Housing and Nondiscrimination
Total Rentals is committed to equal housing opportunity and compliance with applicable federal, Virginia, and local fair housing laws.
Personal information collected during the rental process is used for legitimate housing-related purposes and lawful applicant evaluation.
Please refer to our Fair Housing Information page for additional details.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, business practices, or legal requirements.
Any revised policy will be posted on this website with an updated effective date.
11. Contact Information
For questions regarding this Privacy Policy or the handling of personal information, please contact:
Total Rentals
Operated by Total Investments, L.L.C.
Annandale and Herndon, Virginia
Operated by Total Investments, L.L.C.
Annandale and Herndon, Virginia
Email: leasing@totalrentals.net
Phone: (703) 380-4409
Phone: (703) 380-4409
Website: TotalRentals.net